Shipping policy

Shipping Policy

We ship worldwide from Vilnius, Lithuania.

Each piece is carefully prepared and packed for international transport. Orders are typically dispatched within 10 business days, although preparation times may vary depending on the individual piece. If additional time is required, we will contact you with an updated dispatch estimate.

We primarily ship with DHL and FedEx, while other trusted carriers may be used when they provide a safer or more suitable delivery option for a particular piece or destination.

Delivery

All shipments are registered and include tracking whenever available. Tracking information will be provided once your order has been dispatched.

Typical international delivery takes approximately 1–2 weeks after dispatch, depending on the destination and shipping method. Express delivery may be available upon request.

Delivery times are estimates and may be affected by customs procedures, carrier delays, weather or other circumstances outside our control.

Shipping Costs

Shipping costs are shown at checkout or included in the product price where indicated. If your destination requires a special shipping arrangement, we will contact you before dispatch.

Customs & Import Charges

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Unless otherwise stated, these charges are the responsibility of the buyer and are not included in the purchase price.

Damaged Shipments

Please inspect your order upon delivery. If an item arrives damaged, contact us as soon as possible and retain the item and all original packaging. Photographs of both the item and packaging may be required to process a claim with the carrier.

For shipping questions or a delivery estimate for a particular destination, contact us at backtothefurniturestore@gmail.com.